Delivery Information
Delivery Information
WORLDWIDE SHIPPING WITH DHL | UK DELIVERY WITH DPD
UK Deliveries - DPD
UK Shipping Information
Next Day DPD Delivery (Order Before 1pm Mon-Fri) - £5
FREE Next Day DPD Delivery for orders over £100 (Order Before 1pm Mon-Fri)
Northern Ireland, Belfast, the Highlands and Islands are excluded from next day service and will be sent on a 48 hour day service
All orders placed after 1pm will be shipped out on the next working day
Saturdays, Sundays, and bank holidays are not working days
On the delivery date, we send the recipient an email or a text message with a delivery time with a time-slot of one-hour. And thanks to the tracking service you always know where the parcel is located.
If you have not received your items within the stated time frame please email our support team at info@lakeyapparel.com. We cannot be held responsible if you report a missing/damaged parcel after 7 days as our couriers only conduct an investigation within 2 weeks of your parcel being dispatched.
We can NOT be held responsible for parcels which have been requested by the customer to be left in a safe place or changed to a different address which it was ordered under.
Next Day Delivery
| Service | Cost |
|
Next day delivery (Order before 1pm) |
£5.00 |
|
Free Next Day Delivery (Spend over £100) |
£0.00 |
Weekend Delivery Options
All weekend deliveries orders must be placed before 1pm on a Friday.
| Service | Cost |
|
Saturday Delivery |
£11.00 |
|
Saturday before 10.30am |
£26.00 |
|
Saturday before 12pm |
£22.00 |
|
Sunday Delivery |
£11.00 |
|
Sunday before 12pm |
£24.00 |
International Deliveries (Outside UK) - DHL
International Shipping Information
| Location(s) | Service | Delivery Time | Cost |
|
Belgium, France, Germany, Guernsey, Ireland, Jersey, Luxembourg, Netherlands |
Standard |
3 - 5 Days |
£7.00 |
|
Express |
1 -2 Days |
£13.00 |
|
|
Rest of Europe |
Express |
1 -2 Days |
£16.50 |
|
USA |
Express |
1 -2 Days |
£16.90 |
|
Rest of the world |
Express |
4 - 7 Days |
£22.50 |
Customs & Import Fees
As all orders are currently shipped from the United Kingdom, you may be subject to additional import fees upon delivery.
| Location | Details |
|
USA |
All orders above US$800 will be subject to import tax. For more information, please check with the US Customs and Border Protection Department for more information. |
|
Australia |
All orders above AUS$1000 will be subject to import duties. This figure can vary depending on the value of the parcel, so please check with the Department of Home Affairs for more information. |
|
New Zealand |
All orders above NZD$60 will be subject to import duties. This figure can vary depending on the value of the parcel. You can get an estimate from the New Zealand Customs Service website |
Refusing to Pay Customs
If you choose to refuse the customs fee and the parcel is returned back to LAKEY, a shipping & handling fee may be deducted from your refund.
If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.
STILL HAVE ANY QUESTIONS?
info@lakeyapparel.com
"On the delivery date, we send the recipient an email or a text message with a delivery time with a time-slot of one-hour. And thanks to the tracking service you always know where the parcel is located."
DPD UK Delivery